Privacy Policy

Who This Policy Applies To

This policy applies to visitors, prospective clients, clients, and other people who use our website. It also applies to people who use our contact forms, phone or SMS options, file upload tools, intake tools, USCIS/API-related portal features, or related services.

If you become a client, attorney ethics rules and our written engagement agreement may also apply to your file and legal communications.

Information We Collect

We may collect the following information when you provide it or use our site:

• Name, email address, phone number, mailing address, and other contact details.
• Messages, questions, and information submitted through contact or intake forms.
• SMS opt-in, opt-out, HELP, STOP, consent, delivery, and messaging records.
• Uploaded files, photos, videos, documents, or other media if you submit them.
• Website usage data, including pages viewed, referral pages, and interaction data.
• Cookies and similar technologies used for site function, preferences, and analytics.
• Analytics data such as approximate location, device type, browser type, operating system, time of visit, and similar technical data.
• USCIS/API or portal-related data that you submit through the site or a related application. This may include account, identity, case, filing, status, authorization, or immigration-service information needed for requested services.

We do not claim that the site collects no personal information. If you use a contact form, text us, email us, upload files, use a portal, or request services, we may receive personal information. That information may come from you.

How We Use Information

We use personal information for these purposes:

• To respond to questions, contact requests, and intake submissions.
• To evaluate whether we can provide legal services or other requested assistance.
• To communicate by phone, email, SMS, or other requested channels.
• To manage opt-in and opt-out records for SMS and similar communications.
• To operate, secure, troubleshoot, and improve the website and related tools.
• To process portal, API, or USCIS-related requests that you ask us to handle.
• To maintain business, legal, ethical, security, and compliance records.
• To respond to lawful requests from courts, agencies, regulators, or law enforcement.

How We Share Information

We share information only as needed for the purposes described in this policy. We may also share it as directed by you or as required by law. Categories of recipients may include:

• Website hosting, security, and technology providers.
• Analytics providers that help us understand site use.
• Email, phone, and SMS providers that deliver communications.
• CRM, case-management, intake, scheduling, or document-management providers, if used.
• Legal, accounting, compliance, audit, insurance, and other professional service providers.
• Government agencies, USCIS/API systems, courts, or similar systems. We use them when needed for services you request or when required by law.
• Law enforcement, regulators, or other parties when required by law or to protect rights and safety.

No Sale of Personal Information

We do not sell personal information. We also do not sell personal information for profit, payment, or other monetary consideration.

Your Choices

• You may choose not to submit a contact form or upload files through the website.
• You may reply STOP to opt out of SMS messages and HELP for help.
• You may use browser settings to block, delete, or limit cookies.
• You may use available analytics opt-out tools or browser controls to limit analytics data.
• You may request access, correction, deletion, or account closure by using the contact method in the "Deletion, Correction, Access, and Account Closure" section below.

Benefits, Risks, and Limits of Sharing

Sharing information can help us respond faster. It can help us review your request, send updates, manage records, and provide services you ask for. Sharing also has limits and risks. No website, email, SMS system, portal, or third-party service can be guaranteed to be fully secure or always available.

We limit sharing to what is reasonably needed for the purpose. You should not use the website alone for urgent or time-sensitive legal matters.

Third-Party Restrictions

Service providers may use personal information only to provide contracted services to us or to you. They may not use or disclose user data for their own purposes. They also may not use or disclose de-identified, anonymized, or pseudonymized data without active user consent. This limit does not apply when disclosure is required by law.

We require service providers to follow privacy, confidentiality, data protection, or similar terms. Those terms must fit the services they provide.

Cookies, Analytics, and Embedded Content

We may use cookies and analytics tools to operate the site. They may help us remember basic preferences, detect security issues, and understand site traffic. Analytics tools may collect approximate location, device, browser, and usage data.

The site may include embedded content from other websites. Examples include videos, maps, social media posts, or articles. Embedded content may collect data as if you visited the third-party website directly. Review the privacy policies of those third parties before interacting with embedded content.

SMS and Phone Communications

If you provide a phone number or opt in to SMS messages, you agree to receive messages from The United Firm | La Liga Defensora, A.P.C. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed messages. Carriers are not liable for undelivered messages.

Reply STOP to opt out. Reply HELP for help. We do not sell phone numbers or share them with third parties for their marketing.

Security and Breach Notice

We use reasonable safeguards designed to protect personal information. These may include administrative, technical, and physical safeguards. If a data breach affects personal information, we will investigate and take steps to reduce harm.

We will notify affected users when required by law. Notice may be sent by email, phone, website notice, mail, or another reasonable method. When appropriate, the notice will include steps users can take.

Data Retention

• Contact and intake data is retained only as long as needed for intake, business, legal, ethical, security, or compliance reasons.
• Legal and client files are retained according to attorney ethics rules and legal obligations.
• SMS records are retained as needed to document consent, delivery, opt-out, and compliance.
• Analytics and cookie data are retained according to provider settings or for the period reasonably needed for site operations and reporting.
• Dormant or inactive portal/account data may be deactivated, archived, deleted, or retained if any account feature exists. We keep it only as needed for legal, ethical, security, or compliance reasons.

Deletion, Correction, Access, and Account Closure

The public website does not currently offer general public user accounts. If a portal or account feature is available to you, you may request closure. You may also request deactivation.

To request access, correction, deletion, or account closure, email info@Defensora.com. Please include your name, contact information, request type, and enough detail for us to find the records involved. Do not include extra sensitive information in the request email.

We will verify your request before acting on it. We will complete verified deletion requests within 45 days unless we must keep some information longer. Reasons may include legal, ethical, security, compliance, dispute, fraud-prevention, or backup duties. If we cannot delete all data, we will explain the reason when appropriate.

California Privacy Rights

If California privacy law applies to your information, you may have privacy rights. These may include the right to know or access personal information, request deletion, request correction, opt out of sale or sharing, limit use of sensitive personal information where applicable, and be free from discrimination for using privacy rights.

We do not sell personal information. You may submit California privacy requests using the contact method in the "Deletion, Correction, Access, and Account Closure" section.

Ownership or Control Changes

If ownership or control of the business changes in a way that affects personal information, we will notify users when required or appropriate. We may use email, website notice, mail, or another reasonable method.

Personal information will be transferred only with protections consistent with this policy. Users will be given choices where required by law.

Policy Changes and Consent

We may update this Privacy Policy from time to time. For material changes, we will provide a plain-language summary of what changed. When required, we will ask for active consent before applying material new privacy or data-sharing uses to previously collected information.

We do not rely only on continued website use as acceptance of material privacy or data-sharing changes when active consent is required.

Contact Us

For privacy questions or requests, email info@Defensora.com or contact us at:

The United Firm | La Liga Defensora, A.P.C.
3699 Wilshire Blvd. Suite 1000
Los Angeles, CA 90010
United States
Phone: (844) 500-3444